We are happy to take new clients. Feel free to contact us by Phone or Email and you are always welcome to step in to the store. We work on appointment basis. If you like to discuss about any concern, we have free consultation in-store service as well. For cancel appointment, please call or Email us 48hrs proior to the schedule. If you have purchase any service through any other third party company beside us, please contact them for any refund if that applicabe by their term and conditions.